Let’s Talk Shipping
Questions, concerns, or ready to get started? The Zezoship team is here to help you ship smarter.
Need Help? We’ve Got Answers.
Find quick solutions to your most common tracking questions — from locating your Order ID to understanding delivery statuses.
How can I track my orders?
Visit our tracking page, enter your AWB number or Order ID, and click “Track” to see the status of your shipment.
Where can I find the AWB number or Order ID?
You’ll find it in the confirmation email, SMS, or in your account dashboard under “Orders” or “My Shipments.”
What do the different tracking statuses mean?
Order Confirmed: We’ve received your order.
Shipped: The order has left our warehouse.
In Transit: It’s on the way to you.
Out for Delivery: The package is with the delivery agent.
Delivered: You’ve received your order.
Failed Delivery: There was a delivery issue — contact support.
Can I track multiple orders using Zezoship’s tracker?
Yes! Enter multiple AWB numbers or Order IDs (separated by commas or new lines) on the tracking page to view each status.
Ready to streamline your shipping?
Our team will guide you through everything from setup to dispatch.
